Effective Date: 22 April 2026
This Privacy Policy applies to the mobile application, website, and related services operated by DEELANI Inclusive E-Commerce Pvt. Ltd. (“DEELANI”, “we”, “our”, “us”). We are committed to protecting user privacy and handling personal information responsibly.
By using our mobile application, website www.deelani.in, or related services, you agree to this Privacy Policy.
This Privacy Policy applies to:
Android Mobile Application
Website: www.deelani.in
Merchant/Seller registration systems
Customer support channels
Future digital commerce services introduced by DEELANI
We may collect:
Full name
Mobile number
Email address
City / Address
Login credentials (where applicable)
Support requests
If you register as a merchant/seller, we may collect:
Shop / business name
Owner name
Mobile number
Business address
Product/service details
Identity proof
Address proof
GST or business registration details (if required)
Bank/payment details (when enabled)
We may collect:
Device model
App version
OS version
IP address
Browser/device identifiers
App usage analytics
Users may sign up or sign in through:
Mobile application
Website platform
We may use account authentication methods as updated from time to time.
We use data to:
Create and manage accounts
Register merchants/sellers
Provide customer support
Improve app and website performance
Verify merchant authenticity
Prevent fraud or misuse
Process future orders and services
Communicate important updates
When ordering features become active in future updates, we may collect:
Delivery address
Order details
Transaction records
Purchase history
Refund / cancellation details
When payment gateway services are enabled later, secure third-party payment partners may process payments. DEELANI may not store full card or sensitive banking credentials directly unless required by law or compliant systems.
At present, location may not be required. In future versions, we may request location access for:
Nearby merchant discovery
Delivery convenience
Service availability checks
Users may control permissions in device settings.
Currently ads may not be active. If enabled later, we may use advertising or analytics partners to show relevant promotions, measure campaign performance, or improve user experience.
We do not sell personal data.
We may share limited information with:
Technology service providers
Verification partners
Payment partners (when enabled)
Delivery/service partners (future)
Legal authorities where required
We use reasonable safeguards to protect information. However, no system is completely secure.
We may retain user or merchant data as reasonably necessary for:
Account management
Legal compliance
Fraud prevention
Dispute resolution
Business operations
Applicable refund or cancellation terms may depend on service type, merchant terms, order stage, and future commerce modules.
Our services are not intended for children under 13 years of age.
Users may request to:
Correct profile data
Update information
Request account closure
Ask privacy questions
For deletion requests, contact:
Email: deelani.official002@gmail.com
Phone: 8840610761
Requests may require verification before processing.
Currently services are intended primarily for users in India.
Our platforms may contain links to third-party websites or services. Their privacy practices are separate from ours.
We may update this Privacy Policy from time to time. Updated versions may be posted in the app or website.
DEELANI Inclusive E-Commerce Pvt. Ltd.
Website: www.deelani.in
Email: deelani.official002@gmail.com
Phone: 8840610761